*In the below section, every mention of the word “You”, “Your”,” yourself” refers to the customer.
*In the below section, every mention of the word "SC", “We”, “us” refers to the owner and proprietor, Shilpi Chanda.
INFORMATION COLLECTION, USE, AND SHARING
SC is the sole owner of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contacts from you. We will not sell or rent this information to anyone. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalfs, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes unless the same is explicitly denied. We will use your information to respond to you, regarding the reason you contacted us. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products, or services.
PERSONAL IDENTIFICATION INFORMATION
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities. We may collect personal information from you through any surveys or other marketing questionnaires that we use for research purposes, through automated data collection that happens when you visit our website and through the maintenance and analysis of server logs showing us visitors to our website.
NON-PERSONAL IDENTIFICATION INFORMATION
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Sites, such as the operating system and the Internet service provider utilized and other similar information.
WEB BROWSER COOKIES
HOW WE USE COLLECTED INFORMATION
Shilpi Chanda may collect and use Users personal information for the following purposes:
To improve customer service requests and support needs more efficiently.
To improve our Site, products, and services.
To process payments, we may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To run a promotion, contest, survey or other Site feature and send information to the users
We may use to send periodic emails to the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc.
HOW WE PROTECT YOUR INFORMATION
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Every piece of information that is obtained from you, is securely stored. You can update any information if it has changed from the time of registration. These mentioned changes will need to be requested over email so as to ensure that a relevant traceback is available for reference adding to the confidence inefficient communication for both the parties. Your information submitted is considered to be true to the best of your knowledge. Any false data submission is not acceptable.
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
YOUR ACCEPTANCE OF THESE TERMS
By using this Site, you declare your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
POLICY FOR CHILDREN
Our site is not directed to children under 18. We do not knowingly collect personal information from children under 13. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us. If we become aware that a child under 13 has provided us with personal information, we will delete such information from our files.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights or to comply with a judicial proceeding, court order, or legal process served on our website.
EMBEDDED CONTENT FROM OTHER WEBSITES
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
WITH WHOM WE SHARE THE DATA
We may employ third parties to facilitate our services, perform website-related services (including but not limited to data storage, maintenance services, database management, web analytics, payment processing, and improvement of the website features) or assist us in analyzing how our website is used. These third parties have access to your personal information only for purposes of performing these tasks on our behalf, and we endeavor to provide only the portion of the personal information that is relevant to these tasks.
HOW LONG YOUR DATA IS STORED
We keep contact form entries for 180 days.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
Where we send your data. We may sell, transfer or otherwise share some or all of its assets, including your Personal Information, in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy if and when applicable to our business legally.We store Personal Information in the cloud, our servers, and the servers of our service providers. To facilitate our global operations, we may transfer and access such information from around the world, including to servers located in the United States. By providing information to us, you consent to the transfer and storage of Personal Information in these locations.
HOW WE PROTECT DATA
We follow generally accepted industry standards, including encryption, to protect the personal information submitted to us, both during transmission and once we receive it. No method of online transmission or electronic storage is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
RIGHTS OVER YOUR DATA
You may request a copy of your personal information by contacting us with a subject of “Personal Information Request.” You have the opportunity to limit the personal information you provide. We provide you with the opportunity to “opt-out” of having your personally identifiable information used for certain purposes. If you no longer wish to receive information and/or promotional communications, you may opt-out of them by contacting us.
You may request access and correction of your personal information, and to cancel and delete your records, by sending a request. Deleting your information may interfere with transactions in progress, in which case the deletion will be delayed an appropriate amount of time. We will respond to any appropriate request to access, correct, update or delete your personal information within the time period specified by law (if applicable) or without excessive delay, and will fulfill requests to delete unless the request is not technically feasible or such data is required to be retained by law. Our website contains links to other sites. We are not responsible for the privacy practices or the content of such websites, and we do not endorse these third party sites.